MLA Annual Conference 2026 Beyond Buzzwords

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MLA 2026 ANNUAL CONFERENCE BREAKOUT SESSIONS

*Schedule is subject to change

Wednesday, October 28, 2026

2:00 – 3:00 PM  |  3:30 – 4:30 PM

Thursday, October 29, 2026

10:45 – 11:45 AM  |  1:30 – 2:30 PM

Friday, October 30, 2026

9:00 – 10:00 AM  |  10:15 – 11:15 AM

 


 

Wednesday, October 28 | 2:00 - 3:00 PM

Beyond Burnout: Operationalizing Trauma-Informed Well-Being in Library Practice

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Library staff increasingly support patrons experiencing crisis, trauma, and systemic inequities. This interactive session moves beyond "trauma-informed" as a buzzword to explore practical strategies that strengthen staff well-being, organizational culture, and patron engagement. Participants will examine secondary traumatic stress, apply trauma-informed principles to library settings, and leave with actionable tools to support equitable, sustainable service delivery.

Outcomes

At the end of the session participants will:

  • Be able to identify signs of secondary traumatic stress and burnout among library staff.
  • Be able to apply trauma-informed principles to common patron interactions and service environments.
  • Be able to develop at least two actionable strategies to integrate trauma-informed practices into their workplace.

Speaker

Marian TripplettMarian Tripplett, LMSW-C, M.Ed., IHHW
Faculty Specialist II and PhD student Organizational Change Leadership, Western Michigan University School of Social Work

Marian Tripplett, LMSW-Clinical, M.Ed., IHHW is a tenured Faculty Specialist II at Western Michigan University's School of Social Work, award-winning educator, and licensed clinical social worker. A doctoral student in Organizational Change Leadership, her work centers equity, holistic wellness, and community impact. She serves on the boards of Berrien CMH Authority, CASA SW Michigan, and the Mamie L. Yarbrough-Benton Harbor Public Library

 

 

Community First Response Workforce Initiative

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More information about this session is coming soon!

 

From Access to Belonging: How Inclusive Programming Transformed Library Services

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This session explores how Friends Adventure Club, a sensory-friendly social program for adults with intellectual and developmental disabilities at the Canton Public Library, inspired broader adaptive and intentionally welcoming library services. Attendees will learn practical strategies for inclusive programming, accessible communication, adaptive activities, and creating “for everyone” programs that foster belonging for patrons with a wide range of needs and interests.

Outcomes

At the end of the session participants will:

  • Identify practical strategies for creating inclusive and adaptive library programs for adults with intellectual and developmental disabilities.
  • Apply lessons from disability-centered programming to broader public library events and services.
  • Recognize how sensory, communication, and environmental considerations can improve participation for a wide range of patrons.
  • Develop approaches for fostering belonging and meaningful community connection through participant-centered programming.

Speakers

Lisa BoydLisa Boyd
Librarian, Canton Public Library

Lisa Boyd is a public librarian at the Canton Public Library and a PhD candidate in Special Education. She develops and facilitates inclusive programming for adults with intellectual and developmental disabilities, including Friends Adventure Club and adaptive “for everyone” programming initiatives. Her professional and research interests include accessibility, disability inclusion, adaptive programming, and community-centered public library services.

No photo availableDeborah Sobczak
Librarian, Canton Public Library

 

 

 

Libraries + Extension: Preserving MI Harvest to Build Healthier Communities

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Supporting patrons in enhancing their food supply by preserving food at home creates healthier communities. MSU Extension's Preserving MI Harvest program teaches safe, research-based home food preservation. Libraries, as trusted community partners, expand local access. This session shares how libraries and MSU Extension collaborate to host programs connecting patrons to reliable resources, improve food access, and highlights why safe preservation is vital for safe and sustainable food systems.

Outcomes

At the end of the session participants will:

  • Identify key components and educational strategies of MSU Extension's Preserving MI Harvest multifaceted program.
  • Apply effective collaboration practices to implement home food preservation education programs in local communities.
  • Explain the importance of using research-based home food preservation methods and recipes.

Speakers

Laurie MessingLaurie Messing
Food Safety Educator, Michigan State University Extension

"Laurie is an Extension Educator for Michigan State University Extension providing research-based educational Food Safety programming for Huron, Lapeer, Sanilac, St. Clair & Tuscola counties. She is a member of the National Extension Association of Family and Consumer Sciences and current President for the Michigan Affiliate. Laurie offers food safety educational programs including Preserving MI Harvest Home Food Preservation, ServSafe, Safe Food = Healthy Kids, Cottage Food Law and more."

No photo availableKara Lynch
Michigan State University Extension

No photo availableSophia Zollner
Michigan State University Extension

 

 

Reading Readiness Book Club: Early Literacy in Action!

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Participants will get a deep dive on the tools, tips, and tricks one librarian is using to run a reading readiness based book club for 3-6 year olds while building a MLA-exclusive resource guide! This session will give participants an opportunity to learn how a reading readiness program can fit into the larger push to de-mystify the road to literacy for caregivers of young children while simultaneously building and strengthening relationships between families and their local library.

Outcomes

At the end of the session participants will:

  • Be able to identify at least three outside resources to support pre-readers, early readers, and their families.
  • Be able to recreate a passive book display that highlights components of Scarborough's Reading Rope.
  • Be able to design three sessions of an early literacy book club program for their library.

Speaker

Stephanie Pocsi-MorrisonStephanie Pocsi-Morrison
Youth and Teen Services Librarian, Ypsilanti District Library

Stephanie is a Youth and Teen Services librarian at Ypsilanti District Library. In her past lives she studied child development, managed a residence hall that housed more students than her hometown has residents, and created curriculum for a community children's program. When not working she is watching Dimension 20 (or really anything on DropOut.tv) or murder mysteries, hanging out with her husband and two kiddos in their garden, or attempting yet another creative hobby.

 

 

The Enduring Good of Internships: Creating Opportunity for New Professionals

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Internships are an opportunity for interns and institutions alike, helping both new and experienced professionals and their institutions create connections that can last well beyond the internship experience. Internships are a crucial part of learning and building a network for new professionals. For institutions, thoughtfully engaging with interns can advance long-running projects and bear fruit long after the internship is complete. Join our panel to learn the good an internship can do.

Outcomes

At the end of the session participants will:

  • Be aware of best practices for an institution to use in communicating and working with interns and internship coordinators in order to ensure a good fit for the institution and the intern.
  • Be equipped with best practices for new professionals to use when serving as an intern and in the job application process in order to help them understand how to benefit from internships and use them when seeking employment and beginning a new position.
  • Understand how prior internship work can impact the hiring process in order to prepare those seeking employment and those engaged in hiring and onboarding.

Speakers

Jennifer L. DeanJennifer L. Dean
Director, University of Michigan-Flint Thompson Library

Jennifer L. Dean is the Director of the Frances Willson Thompson Library and Genesee Historical Collections Center at the University of Michigan-Flint. She holds a PhD in Higher, Adult, and Lifelong Education from Michigan State University and a Master of Library and Information Science from Wayne State University. Dean's research interests include organizational theory and leadership.

No photo availableTyra Briscoe
User Experience Librarian, University of Michigan-Flint Thompson Library

Tyra Briscoe is the Assistant Librarian for User Experience at University of Michigan-Flint's Thompson Library. She holds a Bachelor and Master of Science in Information from the University of Michigan.

No photo availableMickey Doyle
Access Services Librarian, University of Michigan-Flint Thompson Library

Mickey Doyle is the Senior Associate Librarian for Access Services at University of Michigan-Flint's Thompson Library. He holds a Master of Science in Library and Information Science from Simmons College.

No photo availablePaul Streby
Reference and Resource Access Librarian, University of Michigan-Flint Thompson Library

Paul Streby is the Senior Associate Librarian for Reference and Resource Access at University of Michigan-Flint's Thompson Library. He holds a Master of Information and Library Studies from the University of Michigan and a Master of Arts in Government from the University of Virginia.

 

 

When Values Align: Community Writing Centers and Libraries

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A values-aligned partnership between MSU and the East Lansing Public Library established a community writing center (CWC) for the public. We share the history of our CWC and how we have co-developed responsive writing programming. We suggest how other public libraries can create literacy and writing opportunities across a variety of library services, even without an existing writing center nearby, providing a sustainable way to encourage and support all types of writing within your community.

Outcomes

At the end of the session participants will:

  • Understand what community writing centers are and how their values align with libraries' values,
  • Learn strategies for building sustainable partnerships between existing writing centers and libraries,
  • Feel confident in connecting their patrons to writing-related resources and implementing writing-related programming ideas shared in this session.

Speakers

Amanda HawksAmanda Hawks
Associate Director of Outreach, Michigan State University Writing Center

Amanda Hawks (she/her) is the associate director of outreach at the Michigan State University's Writing Center. She received her master's degree from the Department of Writing, Rhetoric and American Cultures at Michigan State University. Her research interests include antiracist pedagogy, Black feminism, and transformative justice.

Rachael WhitehouseRachael Whitehouse
Graduate Student, East Carolina University

Rachael has a MA in Rhetoric and Writing from Michigan State University and spent her two years at MSU as a graduate assistant in the MSU Writing Center. Her research focuses on community, sensemaking, and collaborative knowledge making, particularly through a lens of writing centers and writing studies. She is now a 1st year doctoral student in Rhetoric, Writing, & Professional Communication at East Carolina University and plans to continue writing center and community engaged work.

Beth SaboBeth Sabo
Associate Director of Curriculum in The Writing Center, Michigan State University

Beth has an MA in Professional Writing and a graduate certificate in Teaching of Writing from Eastern Michigan University. She earned her BA in English and Secondary Education, with a minor in French, from The Catholic University of America in Washington, DC. She is interested in making writing centers and writing curricula more diverse, equitable, and inclusive, particularly for individuals with disabilities and intersectional identities who are so often underserved in our education systems.

Eric BerlingEric Berling
STEAM Educator, East Lansing Public Library

Eric Berling is the STEAM Educator at the East Lansing Public Library. He earned his doctorate at Michigan State University, where he focused on the nature of scientific explanation and the development of scientific character. As a STEAM Educator, Eric shares his passion for nurturing curiosity by designing and developing a wide variety of educational programs. He also helps patrons of all experience levels utilize the library's makerspace to bring their creativity to life.

 

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Wednesday, October 28 | 3:30 - 4:30 PM

Embolden and Connect Your Community with a Joiner Fair

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In 2025, the Grosse Pointe Public Library partnered with a dozen community organizations to host an inaugural Joiner Fair. We were inspired by the documentary film "Join or Die." The event included a keynote address by one of the filmmakers,Rebecca Davis, followed by the Joiner Fair in which over 70 clubs and organizations hosted displays for people to learn about their groups and join them. Over 500 people attended the event, demonstrating the hunger to get involved and build community.

Outcomes

At the end of the session participants will:

  • Be inspired to host a joiner fair in their communities.
  • Implement a structured framework to host a joiner fair in their communities.
  • Learn how the library can create an infrastructure for belonging to all members of their communities.

Speakers

Jessica KeyserJessica Keyser
Library Director, Grosse Pointe Public Library

Jessica Keyser has been the Director of the Grosse Pointe Public Library since 2016. She believes libraries empower people to live engaged and meaningful lives.

Annie SpenceAnnie Spence
Outreach Librarian, Grosse Pointe Public Library

Annie Spence has been an Outreach Librarian at Grosse Pointe Public Library for ten years. Her work has been featured in American Libraries Magazine and This American Life.

Mary ShortMary Short
Marketing Director, Grosse Pointe Public Library

Mary Ann Short joined the Grosse Pointe Public Library in 2018. She was the Marketing Director for Crain's Detroit Business & Vice President of Marketing and Communications for Huntington Bank & the Karmanos Cancer Institute.  She also was responsible for all North American communications for the Automotive Coatings Business for BASF. A graduate of the University Of Missouri School Of Journalism, Mary is a life-long resident of Grosse Pointe and grew up in the library where she now works.

Lexi SmithLexi Smith
Emerging Technologies Librarian, Grosse Pointe Public Library

Lexi joined the Grosse Pointe Public Library as the Emerging Technologies Librarian in January 2023. She is a graduate of the University of Illinois at Urbana-Champagne and worked as an academic librarian before joining the Grosse Pointe team.

 

 

Law of AI for Libraries: Navigating the Buzz Without Getting Stung

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Libraries have always been proponents of technology. Many people had their first introduction to computers, e-mail and the Internet through the public library. Artificial Intelligence, or AI is the subject of enormous "buzz" in communities and people are looking to their public library to help them understand and use it. This session will introduce participants to the developing legal landscape involving AI so libraries can better use and introduce this newest technology.

Outcomes

At the end of the session participants will:

  • Be able to identify the significant legal issues involving the use of AI.
  • Be able to discover reliable resources to develop best practices for the responsible use of AI by library staff and patrons.
  • Be able to identify possible risks for legal issues in current policies and AI practices.

Speaker

Clare Donnelly MembielaClare Donnelly Membiela
Library Law Consultant, Library of Michigan - Michigan Department of Education

At the Library of Michigan, Clare helps public libraries, boards, friends, and their stakeholders navigate legal issues that impact library services. She has an M.L.S., a J.D., & over 30 years of professional library, legal research and teaching experience. Clare has presented on issues involving law and libraries for audiences at local, state and national levels. Some of them do not use action figures!

 

 

Libraries Advancing through Partnerships, Innovation, and Shared Services

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Libraries often face growing demands with limited resources, but collaboration can create new opportunities. This session explores how small and rural libraries in Mid-Michigan are sharing staff expertise, technology support, programming, and services to expand access while remaining fiscally responsible. Attendees will learn practical strategies for building partnerships that reduce redundancies, strengthen services, and help libraries turn ambitious ideas into reality together.

Outcomes

At the end of the session participants will:

  • Identify ways to connect and collaborate.
  • Recognize opportunities to reduce redundancies and improve sustainability through shared resources including staffing, programming, and technology support.
  • Develop practical strategies for building partnerships that allow small and rural libraries to accomplish projects that may not be possible independently.

Speakers

Sheila BissonnettteSheila Bissonnettte
Library Director, Pere Marquette District Library / Harrison District Library

Pere Marquette District Library Director Sheila Bissonnette has served as the library's director since 1994 and has also served as director of Harrison District Library since 2008. She earned her MLIS from Wayne State University in 2000.  In 2014, she was recognized as the Small & Rural Librarian of the Year at the Loleta Fyan Small & Rural Library Conference on Mackinaw Island. Before relocating to Clare County, Sheila worked as a Procurement Specialist-Library Technician for the United States.

Nick LoomisNick Loomis
Assistant Library/Information Technology Director, Pere Marquette District Library / Harrison District Library

Nick serves as Assistant Director and Information Technology Director for the Pere Marquette District Library and Harrison District Library, overseeing HR, technology, and facilities management. With 15+ years of service, he has experience in governmental IT at the county, municipal, and law enforcement levels. Nick also managed the renovation of the new Harrison District Library, transforming a 150-year-old building into a modern library facility.

John ClextonJohn Clexton
Library Director, Gladwin County District Library

John serves as Library Director for the Gladwin County District Library and is Past President of the Association for Rural and Small Libraries. He serves on the Michigan Library Association Board and participates in ALA and MLA committees. John earned his MILS from Wayne State University and previously worked with the Detroit and Grosse Pointe public libraries, as well as in St. Croix.

Amy Comber GrossAmy Comber Gross
Library Director, Coleman Area Library

Amy serves as the Director of the Coleman Area Library, where she started as a Library Page twenty-one years ago. A graduate of Central Michigan University, Amy grew up in the Detroit area and credits her love of libraries to spending her childhood as an "after-school library kid," seeking out quiet places in the library to hide and read. Outside of work, Amy enjoys spending time with her husband and dogs. She has a minimum of eight audiobooks downloaded on her phone at all times.

 

 

Maslow Before Bloom: Developmentally Informed Youth Library Programs

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This session explores how youth library staff can create programs that prioritize belonging, flexibility, emotional safety, and developmentally informed expectations before focusing on traditional learning outcomes. Participants will examine practical strategies related to caregiver communication, behavior expectations, sensory considerations, movement, accessibility, and flexible participation. The session encourages libraries to move beyond rigid participation and support meaningful engagement

Outcomes

At the end of the session participants will:

  • Be able to identify how developmental expectations impact participation and engagement in youth library programs.
  • Be able to apply practical strategies that support flexibility, emotional regulation, accessibility, and belonging in youth programming.
  • Be able to evaluate youth program structures, activities, and behavior expectations through a more developmentally informed and relationship-centered lens.

Speaker

Jennifer McArdleJennifer McArdle
Youth Services Librarian, Commerce Township Community Library

Jennifer McArdle is a Youth Services Librarian at Commerce Township Community Library. Her professional interests include accessibility, early literacy, social emotional learning, and developmentally informed youth services. She develops flexible and inclusive programs including sensory storytimes, yoga storytimes, and literacy programs. Jennifer is active in Michigan library organizations and is passionate about creating welcoming spaces for children and families.

 

 

Roots, Shoots, Fruits: ELPL's and MSU-Libraries' Sustainable Library Certification Experiences

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East Lansing Public Library and Michigan State University Libraries have been working toward becoming certified by the Sustainable Libraries Initiative. In this session, we will share highlights from our ongoing efforts, including building the groundwork for sustainable library practices, roadblocks and successes experienced along the journey, and how this process has already benefited our library communities.

Outcomes

At the end of the session participants will:

  • Recognize the value that focusing on sustainable practices, no matter how large or small, offers to the library, its staff, and its community.
  • Gain a better understanding of the sustainability certification process through SLI as experienced by ELPL.
  • Feel confident in taking specific actions at their home libraries to make their processes more sustainable.

Speakers

Mindy RietkerkMindy Rietkerk
Adult Services Librarian, East Lansing Public Library

Mindy Rietkerk is the Adult Services Librarian at the East Lansing Public Library. She has over a decade of experience in libraries and holds an MLS degree from the Texas Woman's University. With a background in biology and a personal passion for sustainability, she integrates sustainable principles into every aspect of her approach to librarianship.

Eric BerlingEric Berling
STEAM Educator, East Lansing Public Library

Eric Berling is the STEAM Educator at the East Lansing Public Library. He earned his doctorate at Michigan State University, where he focused on the nature of scientific explanation and the development of scientific character. As a STEAM Educator, Eric shares his passion for nurturing curiosity by designing and developing a wide variety of educational programs. He also helps patrons of all experience levels utilize the library's makerspace to bring their creativity to life.

Liz KishLiz Kish
Experience Team Leader, East Lansing Public Library

Liz Kish is the Experience Team Leader at the East Lansing Public Library and leads their first-generation Sustainable Library team. With her MLIS from Wayne State University with a specialization in Public Libraries, Liz has been a library leader for 7 years now and has worked in libraries for 20. Liz is passionate about sustainability and loves picking up litter while on walks with her husband and two kids!

Eric TansEric Tans
Science Coordinator, Environmental Sciences Librarian, Michigan State University Libraries

 

 

 

The Right Words to Defend the Right to Know

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Let's move beyond familiar words and phrases used to describe libraries and their workers and identify language that more fully conveys the library as an imperative civil institution and a safeguard of intellectual and personal freedom. Libraries support and shield the public "right to know" and using concise language to advocate for these inalienable rights will deepen the public's understanding of libraries and library workers as essential in a functioning democracy.

Outcomes

At the end of the session participants will:

  • Be able to identify commonly used words and phrases often associated with libraries and library professionals and examine how that language has been used to promote, explain and advocate for library services.
  • Know how the 'right to know' exists into today's cultural landscape and be able to identify ways to advocate for it beyond the measurable output of circulation numbers, computer use statistics and daily attendance counts.
  • Have a roster of new ideas compiled from participant input that identifies ways to help people best understand what makes libraries an enduring good and library workers champions of intellectual and personal freedom.

Speaker

Azita FrattarelliAzita Frattarelli
Director, Riverview Veterans Memorial Library

Azita Frattarelli is the Director at Riverview Veterans Memorial Library and has been happily and actively involved in many facets of libraryland for 12 years. Frattarelli is a super fan of think groups and committees and is proud of her work with her current favorite acronyms: the CSLP, MLA, RTRM, TLN/EDI. When she's not immersed in all things library or spending time with her husband and 2 amazing children, you can find Azita happily immersed in journaling in all of its forms.

 

 

Your Neighborhood Video Store Is Back (at Your Local Library)

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Attendees will learn how a small town librarian's passion for film, television, nostalgia, and saving her patrons money (paired with the support of her local Friends of the Library) led to the creation of BerkBuster--a one-of-a-kind "free video store" located inside Berkley Public Library. Presenter Lisabeth Posthuma will describe this project from concept to dedication, in hopes of inspiring other small libraries on a budget to provide alternatives to streaming services for their patrons.

Outcomes

At the end of the session participants will:

  • Have had illustrated to them one possible path for securing funding for dream projects that are outside of their traditional budgets.
  • Feel inspired to brainstorm out-of-the-box ways to use the space, collections, and resources at their libraries to target a specific community need.
  • Know multiple strategies for acquiring physical media items at a discount to grow their library collections.

Speaker

Lisabeth Posthuma-CongerLisabeth Posthuma-Conger
Media Librarian, Berkley Public Library

Teacher turned photographer turned author Lisabeth Posthuma has written the book on video stores - literally. After her YA novel about a fictional video rental store in the 1990s was published (Baby & Solo, Candlewick 2021), she shifted her energy to bringing such a place back to life in her community of Berkley, MI where she serves as BPL's Media Librarian (and manager of BerkBuster). Outside of work she continues writing and volunteering with Free Mom Hugs.

 

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Thursday, October 29 | 10:45 - 11:45 AM

"Too Many Decisions!" Choosing Well, Reducing Fatigue, and Increasing Impact

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Research says we make an average of 70 choices per day. In a world of "decision fatigue" many of us struggle and second-guess our own abilities. Some get stuck over-analyzing even small choices while others swear by intuition and have no data to back up decisions. We'll look at practical tips and tools to enhance your confidence and skill at making and implementing tough decisions, increasing your value to your library's success, and improving your own well-being along the way!

Outcomes

At the end of the session participants will:

  • Recognize and know how to avoid the most common traps that complicate tough decisions,
  • Better understand how to make a decision effectively, recognizing key steps to take before, during, and after the decision-making process.
  • Have identified some common decision traps in their own life and begin to make a plan for being more effective at work.

Speaker

Jan DavidsonJan Davidson
Library Consultant, Midwest Collaborative for Library Services (MCLS)

Jan, a Library Consultant at MCLS, loves helping library staff & Boards design their next strategic plan! With more than 20 years in nonprofits (10 at MCLS), a degree in Communication from WMU, is a Certified Appreciative Inquiry Facilitator, Jan has completed training from Priya Parker, Dr. Laurie Santos, Harwood Institute, Disney Institute, and Columbia University's Executive Education. After some years on the East Coast, Jan lives in Lansing (where she grew up) with her husband and two sons.

 

 

Adopt-a-Book, Forgive-a-Fine: Public Library Programs That Invite Giving

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Learn how to launch two community-driven programs that expand access and build goodwill: an Adopt-a-Book partnership with a local bookstore and a pay-it-forward model that lets patrons sponsor materials for others. This session covers setup, partnerships, workflows, and impact, with practical tips to engage donors, support patrons in need, and strengthen your library's role as a hub of generosity.

Outcomes

At the end of the session participants will:

  • Be able to identify strategies to adapt an Adopt-a-Book donation program to the scale of their library.
  • Develop ideas for implementing a pay-it-forward program to forgive lost materials.
  • Explore an approach for building partnerships with local independent bookstores.

Speaker

Allison BoyerAllison Boyer
Head of Youth Services, Loutit District Library

Allison Boyer is the Head of Youth Services at Loutit District Library in Grand Haven MI and received her Masters of Science in Information from the University of Michigan in 2002. With over 25 years of experience in public libraries in various rolls she has found and insists adults miss out by not reading books "for kids."

 

 

An Examination of Library Social Work Partnerships in Michigan

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Libraries across the country have partnered with social workers who provide a variety of services assisting patrons and library staff (Paauw, 2023). In Michigan, several libraries have started these partnerships and have seen initial success. This panel presentation highlights library social work partnerships at Ypsilanti District Library, Monroe County Library System, and Plymouth District Library, and explores the ways in which they have been addressing patron and staff needs.

Outcomes

At the end of the session participants will:

  • Gain insight into the various ways social workers can assist library staff and patrons.
  • Learn about the ways in which library social work partnerships can be successfully implemented in Michigan.
  • Identify the ways in which these partnerships could assist in addressing the needs of their library.

Speakers

Margaret Ann PaauwMargaret Ann Paauw
Assistant Professor, Eastern Michigan University

Dr. Margaret Ann Paauw is an Assistant Professor at Eastern Michigan University, a Licensed Clinical Social Worker, and author. Dr. Paauw has been practicing social work since 2012, working mainly with people experiencing homelessness or housing insecurity and serious mental illness. Dr. Paauw worked as a library social worker for the Chicago Public Library, was an active member of the Public Library Association's Library Social Work Taskforce.

Thomas AndersonThomas Anderson
Library Social Worker, Ypsilanti District Library

Thomas Anderson is a licensed clinical social worker and is the library social worker for the Ypsilanti District Library.

No photo availablePaige Bourbina
Part-time Library Social Worker, Monroe County Library System

Paige is a BSW and the library social worker for Monroe County Library System.

No photo availableLondon Harfoot
MSW Intern, Plymouth District Library

London is the master's in social work student intern for Plymouth District Library.

 

 

Resilience Infrastructure: Aggressive Advocacy Strategy for Rural Libraries

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Rural and small libraries help tight-knit communities stay supported amidst everyday strain and disruptions, but being essential does not mean being limitless. This session reframes rural libraries as resilience infrastructure, focusing on evidence, boundaries, partnerships, and sustainable decision-making. Participants will learn to use resilience mapping to identify what their libraries make possible, what support is needed, and what can be communicated more clearly (and confidently!).

Outcomes

At the end of the session participants will:

  • Identify specific ways that rural and small libraries function as community resilience infrastructure through non-immediately obvious public services.
  • Apply a resilience-mapping framework to sort library services and community expectations into assessment-ready categories that reflect immediacy, need, and value.
  • Develop clear, evidence-based language for communicating their own library's resilience role, service boundaries, and partnership needs to entities like boards, local officials, funders, patrons, or other community organizations.

Speaker

Vaughn HaynesVaughn Haynes
Adult Services Librarian & Graduate Student Assistant, Springfield Township Library / Wayne State University

Vaughn Haynes is the adult services librarian at the Springfield Township Library and a graduate student assistant at Wayne State University. He is interested in instruction, assessment, reference, and research, particularly in the field of information behavior. Outside of libraries, he writes music, codes video games, and plays drums.

 

 

Serving Up Success: A Menu of Public Library Services for Schools

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Public libraries offer incredible resources for local schools, but overworked school staff often lack the time or don't have the awareness. In this session you will learn how the Kent District Library worked to create a menu of outreach services which allows community schools to choose from a clear, curated list of library offerings. Get ideas for how you can streamline your communication with partners, train staff, collect feedback and scale this concept to create your own partnership menu.

Outcomes

At the end of the session participants will:

  • Have ideas for creating a visually appealing partnership menu that clearly categorizes public library offerings for local educators.
  • Learn how to manage school outreach requests without overextending library staff capacity.
  • Understand ways to make stronger connections with school staff with communication tools and resources.

Speaker

Julie RalstonJulie Ralston
Branch Outreach and Programming Specialist, Kent District Library

Julie Ralston is a Librarian with a passion of public service, community partnerships and for promoting learning to the community in which she works. She earned her MLIS and has experience working as a Librarian at KDL for more than 20 years in various roles, including leadership positions.

 

 

Teen Issues at Your Library? Don't Get Cooked, We Can Help!

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Do you have issues with teens in your library after school but still really want them to be there? In this presentation you can learn about how ELPL took control of our after-school library environment. From communication strategies to teen related behavior guidelines, we shifted our library culture, and you can too! After hearing our story, (and learning from our missteps!) you can take home pragmatic ways to have a multifaceted approach to a lively, but welcoming library after school for all.

Outcomes

At the end of the session participants will:

  • Have learned from a case study of how one library learned to embrace their teenage patrons and be able to enact what they think will work for their library and staff.
  • Have a road map for how we successfully changed our internal culture, and empowered staff to take control and be a part of the solution.
  • Have documented guidelines to enact with all staff surrounding communication expectations and methods, a visual chart of common teen behavioral issues and their respective responses that can be tailored to your library's policies, and a customizable positive behavior reinforcement system to make your own.

Speaker

Liz KishLiz Kish
Experience Team Leader, East Lansing Public Library

Liz Kish is the Experience Team Leader at the East Lansing Public Library and leads their After School Mitigation Committee (among others!) She has been working in libraries for almost 20 years now and somewhat remembers being a teen.

 

 

Understanding Community Needs to Deliver on the Public Good

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Strong community partnerships begin with deep awareness of community desires, needs, and aspirations. Based on our experience with dozens of communities' surveys and needs assessments, you'll learn how you can gather information about your community that substantiates your instincts, uncovers biases, and helps you match needs to potential partnerships. We'll share sample questions and techniques, as well as how to analyze results using traditional and AI-assisted methods.

Outcomes

At the end of the session participants will:

  • Recognize the importance of community surveys, conversations, and/or needs analyses to inform potential community partnerships.
  • Understand sources of community information.
  • Balance information gathering methods with available time for analysis.

Speakers

Kristin FontichiaroKristin Fontichiaro
Clinical Professor, University of Michigan School of Information

Kristin Fontichiaro is a clinical professor at the University of Michigan School of Information, where she teaches courses in library science. She facilitates professional development and leadership training for librarians. An award-winning writer, she has published or edited dozens of books for children, educators, and librarians about inquiry learning, research skills, makerspaces, and digital and data literacies. She is the two-time winner of the Joan Durrance Community Engagement Award.

Georgina BroylesGeorgina Broyles
Teen Services Librarian, Rochester Hills Public Library

Georgina (Gigi) Broyles has worked in Michigan public libraries since 2021 when she fell in love with her childhood library all over again. Curious by nature, Gigi's current interests lie in teen services, intellectual freedom, local history, leadership, & library assessment. She received MLA's Rising Star Award in 2023 & completed a Library of Congress Junior Fellowship in 2024. Gigi enjoys collecting indie perfume, reading TTRPG rulebooks, & wandering Michigan's beautiful coastlines.

Rion BergerRion Berger
Teen Services Librarian, Troy Public Library

Rion Berger (they/them) is a Teen Librarian at Troy Public Library. Prior to working in libraries, they worked in higher education, coordinating the Semester in Detroit program for undergraduate students at the University of Michigan. They live in Detroit and spend their free time biking, swimming, learning, singing with friends, and dreaming up new worlds with their community.

 

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Thursday, October 29 | 1:30 - 2:30 PM

3D Printing in the Wild: Bringing Maker Space Technology to Seniors

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With an ongoing focus on serving patrons outside of our walls, CMPL outreach librarians take machines to the people! This session will highlight how to use maker machines to support library outreach programs for senior citizens. You will hear about our experiences bringing a 3D printer to senior residences to provide an overview of 3D printing technology, demonstrate the printer, and print things on demand for residents, with an emphasis on accessibility tools for those with lower mobility.

Outcomes

At the end of the session participants will:

  • Be able to identify programming opportunities for seniors using "maker" machines.
  • Have a list of sources to turn to for 3D printed accessibility tools.
  • Broaden their concept of what outreach to seniors can be.

Speaker

Meghan MottMeghan Mott
Outreach Manager, Adult Services, Clinton-Macomb Public Library

Meghan Mott is the Outreach Manager for Adult Services at the Clinton-Macomb Public Library. She worked as a Program Coordinator for Cultural Affairs at Macomb Community College before joining CMPL full time in 2017. She is a member of MLA and the Association of Bookmobile and Outreach Services.

 

 

Adding American Sign Language to Children's Storytime Programs

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This session explores how libraries can incorporate simple American Sign Language (ASL) into children's storytime and early literacy programs. Participants will learn practical strategies for introducing basic signs during storytime, supporting early communication development, and creating inclusive programming that introduces children to Deaf culture. The session includes demonstrations, program ideas, and resources librarians can implement immediately.

Outcomes

At the end of the session participants will:

  • Be able to identify and demonstrate several beginner American Sign Language (ASL) signs that can be incorporated into children's storytime programs to support communication and engagement with young audiences.
  • Be able to explain how incorporating simple ASL into early literacy programming supports language development, communication skills, and inclusive learning environments for children with diverse communication needs.
  • Be able to design a basic children's library program or storytime activity that integrates American Sign Language, including selecting appropriate signs, modeling them for children, and encouraging interactive participation during storytelling.

Speaker

Jennifer StewartJennifer Stewart
Founder, Professor, Author, Signing Courses

Jennifer Stewart is a Deaf Studies professor, educator, author, and CODA (Child of Deaf Adults) who grew up in the Deaf community with a Deaf father. With over 15 years of experience in early childhood and special education, she helps educators introduce American Sign Language to young children. Jennifer founded Signing Courses and speaks nationally on communication, inclusion, and language development through ASL.

 

 

Courageous Conversations: Handling Interpersonal Conflict at Work

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Regardless of how great our workplace is, it's natural that interpersonal conflict arises between individuals. Maybe someone said something that hurt your feelings, or they left you hanging on a work project. Rather than shy away from saying anything or waiting until you blow up in anger, we'll give you tools to consider your next steps.

Outcomes

At the end of the session participants will:

  • Be able to recognize workplace conflict and better handle conflict when it arises.
  • Use new tools and criteria to determine whether or not to Go Direct with a Courageous Conversation.
  • Feel more confident engaging effectively in a Courageous Conversation.

Speaker

Elnian GilbertElnian Gilbert
Keynote Speaker & Trainer, ZingTrain

ZingTrain's most-tenured Trainer, Elnian has trained on absolutely every content area we offer! She shares Zingerman's approach to business in ZingTrain's public 2-day seminars and workshops as well as delivering customized training and facilitation for clients across the country (and world!) Elnian's style is engaging, humorous, and full of real-world stories. Her down-to-earth approach, thorough preparation, and extensive experience help her connect with participants from all industries.

 

 

From Community Libraries to Critical Literacy: Supporting LGBTQ+ Students

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This presentation outlines a university librarian's collaboration with their institution's Office of LGBTQ+ Student Services to create a welcoming university library environment for LGBTQ+ students and foster critical literacy. It highlights how organizing a 200-item LGBTQ+ community library and archives and using gamified instruction (library bingo and a virtual escape room) increased engagement and encouraged exploration of classification and subject heading differences.

Outcomes

At the end of the session participants will:

  • Articulate best practices for fostering initial library engagement with marginalized user groups.
  • Explain how integrating community libraries into instruction promotes critical information literacy.
  • Evaluate the effectiveness of gamification in creating welcoming library environments for marginalized student populations.

Speaker

Lee Holden ParkerLee Holden Parker
Instruction and Outreach Librarian, Central Michigan University

Lee Parker is the Instruction and Outreach Librarian at Central Michigan University Libraries. He has been serving in this role since January 2024. Prior to beginning his role at CMU, he got his Master's in Library and Information Science with an Archives Management Concentration from Simmons University.

 

 

Get Your Alt Together: Practical Tips for Accessible Library Websites

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This session introduces practical, achievable steps for strengthening website accessibility in Michigan libraries. Participants explore essential standards, common barriers, and simple improvements that help library staff be successful with maintaining accessible websites.

Outcomes

At the end of the session participants will:

  • Identify major accessibility barriers commonly found on library websites.
  • Apply at least three concrete strategies to improve website accessibility.
  • Evaluate their library's website for alignment with core accessibility standards.

Speaker

Shauna QuickShauna Quick
Technology Access Consultant, Library of Michigan

As the Technology Access Consultant at the Library of Michigan, Shauna supports professional development for library staff, consults on technology planning for libraries of all sizes, and champions equitable access to digital resources. A northern Michigan native with her MLIS and 20 years in libraries, Shauna is passionate about empowering libraries to serve their communities through accessible and innovative technology solutions.

 

 

Rooting for eBook Reform: A Multi-State Approach

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Publishers dictate eBook terms, charging libraries 4x consumer prices for expiring content. But some states are pushing back. Following Connecticut's 2025 law, Illinois and Minnesota are advancing similar bills. This session joins advocates from Illinois (HB 5236) and Minnesota (HF3698/SF3685) to discuss what state-level reform takes: building coalitions, navigating legal battles, and fighting publisher opposition. Learn what worked, what didn't, and how Michigan can build on this momentum.

Outcomes

At the end of the session participants will:

  • Be able to formulate a strategic advocacy plan for eBook licensing reform in Michigan by applying lessons and frameworks from successful state-level campaigns.
  • Be able to counter common publisher opposition arguments and disinformation using legal and economic data grounded in state contract law.
  • Be able to identify key stakeholders, coalition partners, and legislative allies necessary to build a robust advocacy network within their own state.

Speakers

Monica HarrisMonica Harris
Executive Director, Reaching Across Illinois Library System (RAILS)

Monica Harris serves as the Executive Director of the Reaching Across Illinois Library System (RAILS), where she oversees the delivery of critical services including interlibrary logistics, e-content services, and continuing education to over 1,200 diverse libraries across Northern and West-Central Illinois. Monica joined RAILS in 2020 and took the helm as Executive Director in February 2023, bringing with her two decades of direct experience in public libraries.

Sherry WichitchuSherry Wichitchu
Executive Director, Metropolitan Library Service Agency (MELSA)

Sherry Wichitchu is the Executive Director of the Metropolitan Library Service Agency (MELSA), encompassing the 100+ libraries in the Twin Cities Metro in Minnesota. A visionary leader with 30+ years of experience, she is a past ALA Emerging Leader and past Wisconsin Library Association President who has spearheaded statewide funding reforms and national EDI initiatives. Outside of work, she is an avant-garde artist, storm chaser, and BTS Army.

Ryan LivergoodRyan Livergood
Executive Director, Warren-Newport Public Library

Ryan Livergood is the Executive Director of the Warren-Newport Public Library District in Gurnee, IL. A former chair of the Illinois Library Association (ILA) Public Policy Committee and founding board member of the Electronic Content Consortium, he has advocated for libraries' fair access to ebooks since 2012. He currently serves on the ILA eBook Legislation Working Group, advancing HB 5236, the Digital Library Protection Act, which protects libraries' equitable access to digital content.

Aaron SkogAaron Skog
Executive Director, SWAN Services

Aaron is the past chair of the Illinois Library Association Public Policy Committee and is Executive Director of the SWAN consortium of 100 libraries. He is a leader within the statewide effort to pass the Digital Library Protection Act legislation in Illinois. Recently he led an effort to establish library community governance for the Aspen Library Software Foundation.

 

 

Skip the Jargon, What It Really Means to Serve as a Library Trustee

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Let's dive into the exciting and challenging world of being a Library Board member.  We will discuss ways we can perform as productive, interested, informed, inquisitive, patient, compassionate, and engaged contributors to one of the best volunteer roles available in your communities! We will discuss Board dynamics, common challenges and solutions to becoming the most effective Board possible. Feel free to bring examples of your own and leave with sage advice and techniques for your own Board.

Outcomes

At the end of the session participants will:

  • Learn how to evaluate their performance as Board members and identify two or three goals for improvement. 
  • Discuss common barriers to effective Board performance and leave with strategies to overcome them.
  • Review steps to stay one step ahead of the inevitable issues through Policy, Prevention, Planning ahead.

Speaker

Lori ScharichLori Scharich
President: Board of Trustees, Clinton Macomb Public Library

I have enthusiastically been a member of the Clinton- Macomb Public Library Trustee Board since 2022, as a Trustee, Vice President and  President. I have served on multiple community, church and school boards, leveraging my experience as an Information Technology business executive for 35 years.  Now retired, I enjoy volunteering, gardening, travel, fishing and spending time with my extended family, especially my one-year-old Grandson.

 

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Friday, October 30 | 9:00 - 10:00 AM

AI as a Tool: Local Models & Real Library Workflows

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Rochester Hills Public Library has built a wide-ranging AI portfolio supporting staff workflows and patron services, with more in development. The approach starts with an institutional AI policy, then a mix of cloud and locally-hosted AI tools chosen by the sensitivity of the work. No tool is forced on staff; each is introduced by showing real benefits, letting adoption grow naturally. The session covers production deployments, the framework guiding them, and what's next.

Outcomes

At the end of the session participants will:

  • Be able to articulate why an institutional AI policy should precede AI tool deployment, and identify the key elements such a policy must address.
  • Be able to evaluate when to use cloud AI versus locally-hosted AI in their library, weighing the trade-offs of privacy, cost, and control based on the sensitivity of the work.
  • Be able to identify at least three practical AI use cases applicable to their own staff workflows or patron services, and apply a staff-centered adoption approach that builds buy-in through demonstrated value rather than directive.

Speaker

Derek BrownDerek Brown
Director of IT, Rochester Hills Public Library

Derek Brown is pushing library technology to be more secure, more sustainable, and more seamless for patrons. He holds an MPA from Oakland University and is the Director of IT at Rochester Hills Public Library, where his work focuses on data security, responsible AI adoption, and lightweight operating systems that extend the life of library computing. He shares this work openly across the library community and is an elected Member-at-Large of the Innovative Users Group.

 

 

Boundary Building with Patrons

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"In small and rural libraries, users aren't just patrons; they are your neighbors. The line between personal and professional can blur fast. Customer service gets misconstrued and boundaries that start out clear erode over time, leading to discomfort, overreach, or burnout. This session looks at how and why boundaries get crossed, and how to protect your privacy while still providing exceptional service."

Outcomes

At the end of the session participants will:

  • Be able to employ at least 3 phrases to stop prying patrons in conversation.
  • Be able to identify at least 3 types of boundary crossing behaviors and cultivate an understanding behind why boundaries get crossed.
  • Be able to reflect on their own practices and comfort levels to develop their own boundary practices to suit their needs and population.

Speaker

Kait MatesichKait Matesich
Assistant Director, Benzie Shores District Library

Kaitlin Matesich is the Assistant Director of Benzie Shores District Library. Kaitlin has been working in libraries since 2017, and is a life-long library lover. She received her Masters of Information from Rutgers University.

 

 

Education for the Public Good: Growing Libraries and Library Careers

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Representatives from Michigan's three library education schools will share about the value and feasibility of completing an online associate's degree, a technology-rich bachelor's degree, and residential or online master's degrees in information or library science. They will also share about the benefits to individual libraries and the library community that come from hosting students completing library practicums or internships.

Outcomes

At the end of the session participants will:

  • Recognize the distinctions between Michigan's three college programs for future librarians and library support staff.
  • Understand that there are education paths that can begin with community college and end with a master's degree from an ALA-accredited institution.
  • Be able to describe potential benefits to their library of hosting a practicum or internship student and explain the value of library practicums and internships to the growth and thriving of the library community.

Speakers

Ellen RobinetteEllen Robinette
Program Coordinator/Faculty, Oakland Community College

Ellen Robinette is the program coordinator of the Library Services & Technology Degree Program at Oakland Community College. She is passionate about helping students make their dreams of serving the public good through library work a reality. She also seeks to serve the public good by expanding the pool of well-qualified, diverse, enthusiastic candidates available for libraries to hire for all job descriptions in every county in Michigan.

Kristin FontichiaroKristin Fontichiaro
Clinical Professor, University of Michigan School of Information

Kristin Fontichiaro is a clinical professor at the University of Michigan School of Information, where she teaches courses on librarianship, capstone projects in libraries and archives, and library/non-profit management. She is the award-winning author of numerous books for youth, teachers, and librarians on topics ranging from makerspaces to AI to information literacy.

Shannon M. OltmannShannon M. Oltmann
Associate Dean and Director, Wayne State University School of Information Sciences

Shannon M. Oltmann is the Associate Dean and Director of the School of Information Sciences at Wayne State University. Oltmann's research interests include intellectual freedom, censorship, information precarity, and qualitative research methods. She wrote the book Practicing Intellectual Freedom in Libraries and edited The Fight Against Book Bans: Perspectives from the Field.

 

 

Mix, Mingle, and Make: Multigenerational Programming Made Fun

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Learn practical strategies for creating engaging multigenerational library programs while maintaining successful age-specific offerings. Presented by youth, teen, and adult programmers, this interactive session explores cross-department collaboration, inclusive planning, marketing tips, community partnerships, and adaptable program ideas that connect all ages. Leave with ready-to-use concepts, real-world examples, and tools to strengthen community engagement.

Outcomes

At the end of the session participants will:

  • Identify common barriers to multigenerational programs and come up with program concepts that reflect the interests, needs, and abilities of different age groups.
  • Evaluate collaborative planning approaches, including cross-department teamwork and community partnerships, to strengthen inclusive programming outcomes.
  • Demonstrate strategies for adapting existing programs, through marketing language, structure, and design, to effectively engage multiple generations.

Speakers

Heather ThompsonHeather Thompson
Teen Librarian, Herrick District Library

Heather is the Teen Librarian for Herrick District Library. She holds an MLIS from East Carolina University. She loves teaching people new skills, building community, and debating whose book beefs are more valid.

Amanda ShepardAmanda Shepard
Youth Services Assistant, Herrick District Library

Amanda is a youth services assistant at Herrick District Library. She holds an MLIS from Wayne State University and an MA in children's young adult literature from Central Michigan University. She loves talking about comics with kids, making silly TikToks for the library, and all things young adult literature.

Jake RyanJake Ryan
North Branch Adult Librarian, Herrick District Library

Jake is the Adult Librarian at the North Branch of Herrick District Library. He holds a Master's Degree in History from Illinois State University. He enjoys lugging around StoryWalk signs, discussing science fiction and fantasy books, and being outside in nature as much as possible.

 

 

Our Library Started a Newspaper and Good Things Happened

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Public libraries have long helped communities access information, but what happens when libraries help create it, too? This session explores the development of a community-run newspaper right here in Michigan. Attendees will learn how the project was structured, staffed, funded, and sustained, along with lessons learned about editorial independence, community trust, partnerships, and navigating the blurry line between journalism and public service.

Outcomes

At the end of the session participants will:

  • Identify/evaluate key components needed to launch a library-led community newspaper including staffing models, distribution strategies, and production workflows.
  • Examine how libraries can address gaps in local news, media literacy, and civic information.
  • Explore partnership opportunities with schools, journalists, nonprofits, and local government to deepen community engagement through participatory storytelling.

Speakers

Shauna AndersonShauna Anderson
Director, Plymouth District Library

Shauna Anderson is the Director at Plymouth District Library.  Drawing from a diverse background in education, technology, and community development, Shauna has spearheaded the use of restorative practices in libraries, created frameworks for experiential learning spaces in multiple communities, and most recently launched a community newspaper. She holds an MSi from the University Of Michigan School Of Information with a double-specialization in Library Science and Community Informatics.

Joe WhiteJoe White
Advisor, Plymouth Express

Joe White serves as an advisor to the Plymouth Express community paper. Before retirement, he enjoyed a long career as a professional journalist on the auto beat, writing for the Wall Street Journal and Reuters. He won a Pulitzer Prize in 1993 and a Gerald Loeb award for his coverage of management turmoil at General Motors. Today he writes the High Speed Rodeo newsletter on Substack and co-hosts the At the Wheel podcast. When he’s not writing or speaking about the auto business, Joe is often under the hood of a 1961 Dodge Town Wagon or planning a road trip with his wife, Laurie.

No photo availableRay Stanczack
Advisor, Plymouth Express

Ray Stanczak is an advisor to the Plymouth Express community paper. He has worked in various positions related to newspaper design and presentation, including roles as a graphic artist, illustrator, presentation editor, and finally a News and Features Art Director at The Detroit News from which he retired in 2015. He participated in the design and redesign of mainstream newspapers in Washington, DC, Rochester, NY, and Detroit. Since 2009, he has also worked as an independent artist in Detroit where he keeps a studio under the alias Eno Laget.

Lily WiestLily Wiest
Adult Services Librarian, Plymouth District Library

Lily Wiest is an Adult Services Librarian at the Plymouth District Library. She develops nonfiction and A/V collections, and is passionate about offering a variety of community-building public programs. Years ago, she was the Editor-in-Chief for her high school paper, The Talisman, and is excited to be back in the amateur journalism world helping to facilitate PDL's Community Journalism Club!

 

 

Stronger Together: Cross-District Book Battles That Maximize Impact

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Join Kalamazoo and Grand Haven as we share how collaborative Book Battles stretch time, budgets, and staff power across districts. Discover practical tools, shared resources, and creative strategies that make statewide reading competitions more joyful, efficient, and accessible and learn how your library can join the fun.

Outcomes

At the end of the session participants will:

  • Identify at least three collaborative strategies used by Kalamazoo and Grand Haven to run efficient, cross-district Book Battles.
  • Evaluate which shared tools, workflows, or budgeting approaches can be adapted for your library's capacity and resources.
  • Apply a shared resource or workflow model from Kalamazoo and Grand Haven to outline how your library could participate in a collaborative Book Battle.

Speakers

Jill LanskyJill Lansky
Youth Literacy Specialist, Kalamazoo Public Library

Jill Lansky is the Youth Literacy Specialist at the Kalamazoo Public Library, where she plays a key role in community literacy efforts. She has been featured publicly for her work supporting early childhood reading initiatives, including the Ready to Read, which provides gift books for young children in the community. Jill has served Kalamazoo for over 26 years!

Yasmeen ShahYasmeen Shah
District Librarian, Grand Haven Public Schools

 

 

 

The Psychology of Library Marketing: Encouraging Action, Not Just Awareness

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Libraries raise awareness, but awareness alone rarely drives action. This session shows how to use psychology, scarcity, social proof, framing, to make marketing more motivating. Through hands-on exercises, attendees craft messages, analyze examples, and gain practical tools to boost program participation, resource use, and community engagement.

Outcomes

At the end of the session participants will:

  • Identify key psychology principles‚ scarcity, social proof, framing‚ that influence user behavior.
  • Apply these principles to craft library marketing messages that inspire action rather than just awareness.
  • Evaluate their own communication strategies and adapt them to increase program participation, resource usage, and community engagement.
  • Develop simple, hands-on templates for future campaigns using these behavioral insights.

Speaker

Katie RothleyKatie Rothley
Marketing & PR Librarian, Northville District Library

Katie Rothley is the Marketing & PR Librarian at the Northville District Library and has been a librarian for over 14 years.

 

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Friday, October 30 | 10:15 - 11:15 AM

Ask a Lawyer

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More information about this session is coming soon!

Speaker

Clare Donnelly MembielaClare Donnelly Membiela
Library Law Consultant, Library of Michigan - Michigan Department of Education

At the Library of Michigan, Clare helps public libraries, boards, friends, and their stakeholders navigate legal issues that impact library services. She has an M.L.S., a J.D., & over 30 years of professional library, legal research and teaching experience. Clare has presented on issues involving law and libraries for audiences at local, state and national levels. Some of them do not use action figures!

 

 

Better Futures: Highlighting Impactful Library Partnerships with MiLEAP

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Libraries connect daily with people of all ages and skill levels, shaping learning and opportunity across our communities. But how can we deepen that impact for the future? Join us to explore innovative partnership opportunities with the Michigan Department of Lifelong Education, Advancement, and Potential (MiLEAP). This session will highlight successful collaborations between libraries and MiLEAP, spanning early childhood through postsecondary education.

Outcomes

At the end of the session participants will:

  • Identify at least two partnership opportunities between libraries and MiLEAP programs.
  • Describe successful examples of library collaborations supporting learners from early childhood through postsecondary education.
  • Develop one actionable idea to strengthen library programs or services through MiLEAP partnerships.

Speaker

Cathy LancasterCathy Lancaster
Youth Services Coordinator, Library of Michigan

Cathy Lancaster is the Youth Services Coordinator at the Library of Michigan and holds a Master of Library and Information Science from Wayne State University. With over 20 years of public library experience, she facilitates Building Community-Based Summers cohorts, coordinates the Ready to Read Michigan initiative, supports summer reading, and conducts trainings on a wide variety of topics for youth & teen services public library staff throughout Michigan.

 

 

Escape Velocity: How One Rural Library System Became a National Leader in Digital Access

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Van Buren District Library established a rural mobile Internet hotspot lending program which rapidly grew into Mobile Beacon's highest data-usage library network in the nation. This session explores how VBDL scaled a sustainable mobile Internet lending program through partnerships, policy development, and operational discipline. Attendees will learn practical strategies for expanding digital equity services while balancing funding realities, staff workload, and long-term sustainability.

Outcomes

At the end of the session participants will:

  • Be able to identify operational practices that improve sustainability and circulation compliance in mobile hotspot lending programs.
  • Be able to evaluate funding, staffing, and policy considerations involved in scaling digital equity initiatives.
  • Be able to apply practical strategies for expanding broadband access in rural and underserved communities.

Speaker

Dan HutchinsDan Hutchins
Executive Director, Van Buren District Library

Dan Hutchins is Executive Director of Van Buren District Library, a seven-branch system serving sixteen municipalities in southwest Michigan. Known for pragmatic leadership in complex public environments, he has successfully led major funding, digital equity, and service expansion initiatives. Hutchins previously directed Harrison Township Public Library in southeast Michigan and serves on the Justice For All Commission of the Michigan Supreme Court.

 

 

Michigan Library Leaders: Case Studies in Conversations Worth Having

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This session introduces the broader Michigan library community to the innovative ways library staff are using the “Conversations Worth Having” framework in their libraries. Whether coaching staff, facilitating discussions, or responding to patrons, positive reframing and generative questions, invite healthy interactions and strengthen relationships. Through real examples and interactive reflection, attendees explore how appreciative inquiry techniques could build trust, enhance services, and cultivate a positive organizational culture in their libraries.

Outcomes

At the end of the session participants will:

  • Understand how appreciative inquiry can support healthy conversations in the library, whether with staff or patrons.
  • Identify ways in which CWH practices have been successfully applied in Michigan libraries.
  • Explore practical strategies for integrating CWH practices into their libraries.
  • Practice asking generative questions that can support more meaningful and productive conversations.

Speakers

Michelle BradleyMichelle Bradley
Library Development Manager, Library of Michigan

Michelle Bradley has been the Manager of Library Development at the Library of Michigan since 2024, overseeing statewide services. Prior to her time at the Library of Michigan, Michelle spent 10 years working for statewide library services organizations, serving Michigan, Indiana, and Ohio libraries. Before that she spent over 20 years in public library management and administration. In addition to her work in libraries, Michelle is an appreciative inquiry practitioner, trainer, facilitator, and coach, as well as a certified forest bathing guide. She has a bachelor’s degree from Purdue University, a master’s degree in library science from Indiana University, and a graduate certificate in public management from Indiana University.

Andrea VernolaAndrea Vernola
Continuing Education Coordinator, Library of Michigan

Andrea Vernola, MLIS, is the Continuing Education Coordinator at the Library of Michigan. Andrea coordinates statewide training opportunities for library staff and leads the development of the Library of Michigan’s online continuing education resources. Her work focuses on building and curating professional development resources that support the ongoing learning and connection needs of today’s library workers in Michigan. With 20 years of experience in many different roles in public libraries of all sizes, Andrea brings knowledge and expertise that supports the practical application of professional learning in public libraries.

 

 

Senior Living: Creating Inter- and Intragenerational Community for Seniors

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As the population ages, reaching out to seniors who are isolated is a fundamental role of public libraries. During this session you will learn about some options for building both inter- and intragenerational community. Topics will include: Project Pen Pal, our letter exchange between kids and homebound patrons; Story Share Cafe, where seniors share their memories; Neighborhood Walk, bringing seniors and families together; and crafting/gaming meetups that build community around shared interests.

Outcomes

At the end of the session participants will:

  • Identify trends in demographics.
  • Be able to implement new low-cost programs at their library.
  • Have insight into the challenges and accommodations required to work with seniors.

Speakers

Kathryn BergeronKathryn Bergeron
Adult Librarian, Plymouth District Library

Kathryn Bergeron is an adult librarian at the Plymouth District Library and coordinates several senior services. She has previously presented at the MLA Annual Conference on topics ranging from digital resources to programming to reader's advisory to collection development. Kathryn was previously on the MLA Annual Conference committee and has chaired the Michigan Author Award committee. She wanted to make this bio like a traditional dating profile, but she does not like long walks on the beach.

Brad BachelorBrad Bachelor
Youth Librarian, Plymouth District Library

Brad Bachelor is a Youth Librarian at the Plymouth District Library. He has been serving youth and teens for 18 years, formerly working at the Canton Public Library and the Ogden Farmers' Library (NY). He loves helping kids and seniors find unexpected connections with each other, especially as the closer he gets to being a senior himself, the more his brain seems to act like a rebellious toddler.

Heather PachecoHeather Pacheco
Community Relations Specialist, Plymouth District Library

Heather Pacheco is Community Relations Specialist for Plymouth District Library.  Her public library "second career" includes 10 years in Reference and 5 years in her current role in which she "wears many hats" including community liaison, outreach facilitator, program planner, course instructor and chocolate hoarder, though that last one may not be relevant.  Like her co-presenting colleagues, Heather considers herself privileged to work directly with so many wonderful seniors.

 

 

So You Have a Strategic Plan - Now What?

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A strategic plan only has value if it leads to action. This session explores how to move your plan off the shelf and into everyday practice through three key elements: activity planning, evaluation, and reporting. Learn how these components work together to keep your organization focused, accountable, and aligned with its goals. You'll hear how one library developed a practical implementation system that keeps its strategic plan top of mind and relevant.

Outcomes

At the end of the session participants will:

  • Learn how to develop an activity plan based on decision-making best practices that lead to priorities that will help you make progress on strategic plan goals.
  • Learn how to develop an evaluation framework based on developmental evaluation techniques that support continuous improvement.
  • Learn how to incorporate their strategic plan into reports for community stakeholders and the Board Understand how to create a system to effectively implement their strategic plan and manage the implementation process.

Speakers

Amanda StanderferAmanda Standerfer
Consultant, Fast Forward Libraries

Amanda Standerfer is the founder and lead consultant for Fast Forward Libraries, a small consulting practice based in Chicago and Champaign, Illinois. Her passion is helping libraries and nonprofit organizations advance so they can create meaningful impact in their communities. Amanda has 15 years of experience in libraries and 7 years in the philanthropy sector. She has a BA and MA in History from Eastern Illinois University and MLIS from the University of Illinois at Urbana-Champaign.

Kathleen KwiatkowskiKathleen Kwiatkowski
Library Director, Auburn Hills Public Library

Kathleen Kwiatkowski is the director of the Auburn Hills Public Library and has worked in a variety of professional roles in libraries over the last 14 years.  She earned her bachelor's degree in management with a minor in marketing from Oakland University and her MLIS from Wayne State University.  Kathleen is passionate about connecting communities with resources, services, and opportunities that support lifelong learning and engagement.

 

 

The Elusive Patrons: Using Community Data to Engage Younger Adults

Room TBA

The younger adults (20s-30s) can be a tough crowd for libraries to engage. In this session, we will explore how to gather data on who is in our community and how they would like to engage with the library. Then how to turn that data into strategic planning, outreach, and targeted programming aimed at engaging younger adults, including how we used a popular, recurring Speed Friending program to meet our changing needs. We invite participants to bring their own examples and ideas to share.

Outcomes

At the end of the session participants will:

  • Have a deeper understanding of the younger adult age group and how they interact with libraries.
  • Be able to conduct their own survey of younger adult patrons.
  • Have numerous practical, replicable ideas for programs aimed at younger adults.

Speakers

C MulderC Mulder
Head of Adult & Teen Services, Rochester Hills Public Library

C Mulder is the Head of Adult and Teen Services at the Rochester Hills Public Library. They have presented annually at state and national library conferences on topics ranging from community creation through crafting to incorporating diversity audit data into collection development workflows to project management of large scale collection projects and program initiatives. They are also a former technical services manager who enjoys discussing classification with anyone who will engage.

Julie KwonJulie Kwon
Adult Services Librarian, Rochester Hills Public Library

Julie is an Adult Services Librarian at the Rochester Hills Public Library, where she manages adult collections and designs programs shaped by community interests and needs. She has a particular interest in supporting adult learners and strengthening community through thoughtful, responsive library programming.

 

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