Changing an organization’s culture is one of the most difficult leadership challenges. Are you looking to embrace innovation, customer service or a new or evolving culture at your library but don’t know how to affect change? Learn how to facilitate the  discussion and what action to take to get the leadership and management tools needed to help guide new attitudes, change assumptions, and initiate new goals and processes. 

Schedule

9:00 - 9:30 a.m.
Registration and Coffee

9:30 - 9:45 a.m.       
Welcome and Announcements

9:45 - 11:00 a.m.
Real Culture:  No Superficial Tips or Keys, Just a Roadmap and Results
Culture was the Meriam-Webster “word of the year” for 2014 but it remains an elusive topic.  We’re flooded in information about how to build the culture of your dreams but 96% of people still feel culture changes is needed in their organization. Learn the difference between culture and climate and how to specifically form new cultural attributes with a direct connection to top performance priorities and supporting strategies/plans.  Learn how to overcome common workplace obstacles, including aggressive and passive behaviors, so that you effectively evolve your culture with clarity and speed.  Attendees will learn critical culture fundamentals and follow a culture roadmap necessary to build momentum and deliver results.
Tim Kuppler, The Culture Advantage

11:15 a.m. - 12:00 p.m.
Change Exchange
Change is inevitable. Change is also powerful. By means of change, failure can be a prosperous learning experience. It is often understood that there is likely to be concerns, and in some instances perhaps even a bit of reluctance to embrace new ideologies, policies and procedures. During this “Change Exchange” experience, participants will present a challenging situation to a colleague and then together quickly brainstorm solutions to some of the more common struggles associated with the concept of “change.” 

12:00 - 1:00 p.m.
Lunch

1:00 - 2:30 p.m.
Cultural Change Resistance:  Moving toward Buy-In
The factors that compel an organization to change its culture may be understood, agreed upon and assumed to be unhindered in its implementation. The resistance to this kind of change is, often times, realized in under-the-surface behavior that is, intentionally, designed to slow the change and maintain the status quo. Library leaders are responsible for moving the staff beyond the barriers of resistance. This presentation will focus on the tools and skills leaders use to break through the barriers and position the organization to embrace the change of their future.
Dr. Lee Meadows, Walsh College

2:45 - 3:45 p.m.
Cultural Change Table Talks

3:45 p.m.                      
Wrap Up

Registration Rates

Early Bird Registration Deadline: April 3, 2015
Advance Registration Deadline: April 15, 2015

*subject to space limitations

In order to qualify for member rates, attendees must hold current individual MLA membership. Organizational membership does not apply. For more information about MLA individual and organizational membership, please visit Membership Value and Benefits.

Resources

Tim Kuppler Presentation

Tim Kuppler Real Culture Handout

Lee Meadows Presentation