Service Animals in the Library

March 13, 2025
1:00 - 2:00 PM

MLA Connect Exploration: Keynote discussions with field leaders exploring the most pressing questions for our field today and into the future.

What is a service animal? Are patrons required to register their service animal or carry documentation? What about emotional support animals? Learn the answers to these questions and more in this session covering public access requirements for service animals under the ADA and what policies or procedures you should have in place to make your library accessible and welcoming to both two and four legged patrons.

Please note that this session will not be recorded.

Speakers

Representatives from the Michigan Department of Civil Rights

Registration Rates

Event Policies 

Consent

Registration and attendance at, or participation in, MLA meetings or other activities constitutes an agreement by the registration to the use and distribution of the registrants or attendees' image or voice in photographs, videotapes, electronic reproductions of such events and activities by MLA. 

Code of Conduct

MLA is committed to providing a safe, productive, and welcoming environment for all participants and MLA staff. Each participant, including attendees, speakers, volunteers, exhibitors, staff, service providers, is expected to understand and follow MLA policies and report any violations. These expectations apply to all MLA activities including those held in conjunction with MLA conferences, events and meetings, as well as online venues and social media.

Cancellation

Cancellations for MLA online and virtual events must be received in writing by e-mail no later than five (5) business days prior to the program in order to qualify for a refund. Within five (5) business days of the event, no refund will be issued. Registrations received within five (5) days of the program are not eligible for a refund. No-shows will be invoiced. A $10.00 processing fee will be applied to refunds for MLA Connect webinars.